Our teams are dedicated to helping you achieve a successful travel programme.
From the initial account implementation stage continuing throughout the relationship, your account manager provides strategic direction, programme management, problem-solving and customer support for all aspects of your travel programme. In essence, your account manager becomes your working partner, immersing themselves within your business, asking questions and taking on your challenges as their own.
At the heart of our account management discipline, is the ability to analyse data and provide meaningful reporting that can help you get maximum value from your travel spend. Your account manager will provide the following value-driven services:
Wings Travel Management is committed to helping our clients gain control of their expenses through various travel accounting tools and value-added services. Some of these include:
Travel expenditure is typically a significant controllable cost but optimising this spend globally, whilst ensuring process efficiency and duty of care, is always a challenge.
By understanding the many variables faced by your business, Wings account managers will use sophisticated analytics to consolidate spend, identify areas of cost-reduction and make recommendations for improvement to ensure that your travel budget goes that much further.
Designing and tailoring a travel programme that satisfies the budget holder and the traveller, can be a complex process, but we are here to guide and offer advice. So, whether it’s based on best practice or looking at what your industry peer group considers the norm, we can offer our extensive experience in designing the ideal solution.
We appreciate it’s a challenge to keep travellers booking within policy and how important it is to reduce non-compliance. So we make use of our advanced technology to track travel costs, analyse traveller and booker behaviour, pinpoint rogue travellers and non-compliance trends, offering you the opportunity to address issues as they arise.
By working together in partnership, we believe that by educating your travellers and monitoring their behaviour and satisfaction levels, we can support you in minimising non-compliance across your programme.
If you need immediate travel assistance, do NOT use this form. Please go to: Wings24 Emergency Centre.
To request additional information, complete the following form – be sure to select, specific Wings department under the ‘Interested In’ drop down menu.
We’ll contact you within 48 hours.