At Wings®, traveller safety and security is our first priority and one of the most important aspects of travel. Because the world is an unpredictable place and the industry sectors we serve are often operating in challenging, dangerous areas, we keep a watchful eye on our travellers throughout the life of their journey. We do this through real-time traveller tracking based on a single technology platform to ensure accuracy. In addition, we can send messages to mobile devices, alerting travellers of changes to their travel or issues that may arise on their route.
Our travel risk management includes:
- WingsInform®: Travel-related news updates
- WingsAlerts®: Travel alerts on significant or escalating events
- Traveller tracking reports in real-time
- Wings24® emergency after-hours service, available 24/7/365
- Operational support to rebook flights that have been rescheduled
or assist with accommodation and ground support